Privacy Policy
Last updated: 12-12-2025
Welcome to XENOTIC MART. We value your trust and are committed to protecting your personal information.
This Privacy Policy describes how we collect, use, store, and protect your data when you use our mobile application.
1. Information We Collect
We may collect the following information to provide a smooth experience and service:
- Personal Information: Name, mobile number, email address, shop name, GST number, address.
- Account & Order Information: Order history, transaction details, billing details.
- Device Information: Device type, OS version, unique device identifiers.
- Location Information (Optional): To allow delivery service or verify retailer location.
- Usage Data: App access logs, interactions, in-app activities.
2. How We Use Your Information
We use the collected data for:
- Account registration and authentication
- Processing and delivering FMCG product orders
- Customer support and communication
- Improving app performance and user experience
- Fraud detection and prevention
- Compliance with legal requirements
3. Sharing Your Information
Your data is shared only with:
- Delivery partners for order delivery
- Payment gateways for secure transactions
- Service providers who help us maintain the app
We do not sell or rent your personal data to any third party.
4. Data Security
We use industry-standard security methods to protect your data from unauthorized access, loss, or misuse.
However, no method of online transmission is 100% secure.
5. Cookies & Tracking
We may use cookies or similar technologies to improve app performance and personalize your experience.
6. Your Rights
- Access, update or delete your personal information
- Withdraw consent for data usage
- Request account deletion
7. Children’s Privacy
XENOTIC MART is intended for business users (retailers) above 18 years of age.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted in the app and on this page.
9. Contact Us
If you have any questions, request data deletion, or need support, contact us at:
Email: info@xenotic.in
Phone: +91-9658965822